Canadian Pharmacy & Patient Services


Q. How do I contact

A. You may call us using any of the following Phone Numbers. Please note that outside of pharmacy hours, an automated attendant will take a message and schedule a call back during Pharmacy Hours of Operation:

  • Toll-Free Phone: 1-800-CAN-DRUG (1-800-226-3784)
  • TTY Toll-Free Phone for hearing impared service: 1-877-258-7006
  • International Phone: 1-204-949-1394 (long distance charges apply)

To fax in your Patient Order Form you may use either of the following fax numbers:
  • Toll-Free Fax: 1-800-988-5440
  • International Fax: 1-204-224-2736 (long distance charges apply)
To email in your Patient Order Form you may use the following email address:
Hours of Operation

Open 24 Hours a Day, 7 Days a Week.
Closed 6:00 pm, December 24th - 7:00 am, December 26th
Closed 6:00 pm, December 31st - 7:00 am, January 1st

Mailing Address
24 Terracon Place
Winnipeg, MB, Canada
R2J 4G7

Q. How can I email someone at my questions?

A. For your convenience, please use the contact forms provided on the website to contact our staff. This will ensure your question or comment is routed to the appropriate staff to handle your enquiry. Patient comments and feedback are welcomed and ensure continuous improvements to our products, policies and procedures.

To contact a Pharmacist directly please use the "Ask our Pharmacist" form: Pharmacist Contact Form

For general inquiries about CanadaDrugs.comTM, how to order, or to provide feedback please use the general contact form: General Contact Form

Q. How long does it take to respond to my e-mail inquiry?

A. We strive to have every e-mail answered within 24 hours. National or civic holidays may extend the length of time to respond, however our goal is still always 24 hours.

Q. How long does it take to get my fax and process it?

A. We strive to have all faxes processed within 24 hours of receiving them. National or civic holidays may extend this time, but our goal is still always 24 hours.

Your Guarantee

To provide a secure and safe shopping experience for all of our customers, is committed to meeting and exceeding all standards outlined by the leading pharmacy accreditation organizations. Click to read more...

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* All prices are subject to change at any time. . For questions regarding pricing and availability of products from you may call 1-800-226-3784. LP is presently licensed in the province of Manitoba by the Manitoba
Pharmaceutical Association. License Number 32195 Customer Care is located at: 24 Terracon Place, Winnipeg, Manitoba, Canada, R2J 4G7

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"Canada Drugs" and "" are registered trademarks used under exclusive license by Customer Care. All rights reserved.